Making A Positive Difference

We ran a massive food distribution program with the support from the Lottery Covid Grant, HSF and Fareshare and other generous donors providing hot meals as well as nutritious food parcels of fresh fruit, vegetables, drinks and eggs for larger families. The food provided consists of 5 main food groups, to ensure that the recipients get a wide range of nutrients in the morning and evening. The food packages delivered will contribute towards nutritionally balanced meals in alignment with the NHS Eat Well guidelines.

Our service has always been more then just delivering a meal

Food Aid

Filling The Void

Increased Volunteering Opportunity

We have provided training to over 150 volunteers and people from within the
community in level 2 food hygiene and level 3 in food allergens and first aid, which helped them towards getting them into employment. Our project manager has Level 4 management in catering and we have a Level 5 Food Hygiene rating.

Befriending Buddies


Home Care

Emotional Support




Financial support

Community Building

Advice and Referrals

The aim of the project is to improve the quality of the lives of isolated and frail elderly people by providing a befriending buddy who will keep them in touch with the outside world. This will ease their social isolation they have found themselves in due to the pandemic and provide a focus to their daily activities.

Hotline Meals Service is here once again with a project to  help young people and their family going through a crisis. Working in partnership with the BBC Children in Need, we are looking to support those in need.

Our aim is to improve the lives of disadvantaged children and young people by providing their basic needs, this will ameliorate their physical and emotional wellbeing, reducing parental stress, thus improving their quality of life.

Food Vouchers

Hotline meals provide food vouchers to families who have become vulnerable and are finding themselves in an unexpected financial crisis due to the current Cost of Living Crisis.  We supplied hundredsof families with vouchers for fish, meat and groceries. We reached out to help over 800 disadvantaged families in financial crisis, with an average of 8 children per family.

Lunch Club

Hot Line Meals runs a Lunch Club in partnership with Schonfeld Square, it offers the residents of Schonfeld Square various exciting and enriching activities, all which give them a better quality of life.

Our Lunch Club offers:

• Nutritious healthy two course lunches at affordable prices.
• Health and wellbeing sessions.
• Movement and fitness classes.
• Activities e.g. singing classes.
• Local outings, walks and trips to the seaside.
• Advice and support services.


We are planning a new project which will benefit 24 deprived young local people aged 15-25. This project will train the young people in the preparation, cooking, packing and the delivering of our hot nutritious meals. This will give them the knowledge and understanding of basic food hygiene, associated food hazards, food hygiene practice and controls, based upon an awareness of food safety management systems.